Privacy Policy

This Privacy Policy explains how NovaForge Limited, the operator of Kingmaker Casino ("we", "us", "our"), collects, uses, stores and shares personal information when you visit our website, create an account, play our games or use our sportsbook. By using the site you confirm that you have read this policy. If you do not agree with it, please do not register or use our services.

Information We Collect

We collect only what we need to run a licensed gambling service:

• Identity details: name, date of birth, nationality and address.
• Contact details: email address and phone number.
• Account data: username, password hash, currency (such as AUD), settings and limits.
• Financial data: payment method details, transaction history and wallet addresses.
• Verification documents collected during KYC checks.
• Technical data: IP address, device type, browser, language and pages visited.

Why We Use Your Data

We process personal data to create and manage your account, to confirm that you are 18 or older, to carry out KYC and anti-money-laundering checks, to process deposits and withdrawals, to provide customer support, to administer bonuses and to improve our website and games. We also use it to detect fraud and to meet the requirements of our Anjouan Gaming licence and applicable law.

Legal Grounds

We rely on the performance of our contract with you, our legal obligations, our legitimate interests in running a secure service and, where required, your consent. You may withdraw consent for marketing at any time without affecting the lawfulness of earlier processing or your ability to use the casino.

Who Receives Your Information

We do not sell personal data. We share it only with:

• Payment providers and banks that process your transactions.
• Identity verification and fraud prevention partners.
• Game studios and platform providers, in limited technical form.
• Professional advisers, auditors and regulators when required.
• Law enforcement authorities when we are legally obliged to disclose information.

All service providers are bound by confidentiality and data protection obligations, and we share only the minimum information each of them needs to do its job.

International Transfers

NovaForge Limited operates internationally, so your data may be processed in countries other than Australia. Where this happens we use contractual safeguards and technical measures to ensure a level of protection appropriate to the information concerned.

How We Protect Data

We use encrypted connections, access controls, monitoring and staff training to protect personal information against loss, misuse and unauthorised access. Payment details are handled by specialised providers. No method of transmission over the internet is completely secure, so please protect your password and tell us at once if you suspect unauthorised access.

How Long We Keep Information

We keep account data for as long as your account is open and for a period afterwards that is required by gambling, tax and anti-money-laundering rules, which is commonly at least five years. After that we delete or anonymise it. Verification documents are kept securely for the same purpose.

Your Rights

Subject to applicable law, including Australian privacy principles where relevant, you may ask us to:

• Give you access to the personal information we hold about you.
• Correct information that is inaccurate or out of date.
• Delete information that we no longer need to keep.
• Restrict or object to certain processing, including direct marketing.
• Provide a copy of your data in a portable form.

We will respond within a reasonable time after confirming your identity. If you are not satisfied with our answer, you may also contact the privacy regulator in your country.

Children

Our services are not intended for anyone under 18, and we do not knowingly collect data from minors. If we learn that we hold such data, we delete it promptly.

Marketing and Communications

With your permission we send promotional emails about bonuses, tournaments and new games. Each message contains an unsubscribe link, and you can also ask support to stop marketing. Service messages, such as security alerts and payment confirmations, are still sent because they are necessary for your account.

Contact and Changes

For questions or requests about your data, email support@kingmakercassino.com or use live chat. We may update this policy from time to time and will publish the current version on our website. Continued use of the site after an update means you accept the changes.

Last updated: October 5, 2026